Yes. We offer select financing and installment payment options at checkout through approved third-party providers. Availability may vary based on eligibility.

Orders are processed quickly. If you need to make a change or cancel an order, please contact us immediately. Once an order has shipped or entered production, changes may not be possible.

Yes. All shipped orders are fully insured until delivery and require a signature upon receipt.

Most in-stock items ship within 1–5 business days, and many ship the same day. Custom-made or customized jewelry may take 15–20 business days to process before shipping.

Yes. We offer free domestic ground shipping on all U.S. orders.

Yes. You may upgrade to UPS 2nd Day Air or UPS Next Day Air at checkout for an additional charge.

International shipping is available on a case-by-case basis. Please contact us directly before placing an international order, as customs regulations and duties vary by country. 

We want you to be satisfied with your purchase. Eligible merchandise may be returned or exchanged within 14 days of the original purchase date.

To qualify, merchandise must be new, unworn, unaltered, and in its original condition. The original receipt or other proof of purchase must be presented for all returns and exchanges.

Merchandise that has been worn, damaged, resized, altered, modified, or otherwise changed from its original condition cannot be returned or exchanged.

Special orders, custom-made or personalized merchandise, resized or altered items, and final-sale merchandise are not eligible for return or exchange.

Approved refunds will be credited to the original form of payment. Once 14 days have passed from the original purchase date, all sales are final.

Management reserves the right to inspect merchandise and determine whether it satisfies the requirements of this return and exchange policy.

The following items are final sale and not eligible for return or exchange:Custom-made or special order jewelry

• Engraved, resized, or altered items
  
• Promotional or sale items
  
• Any item returned after 14 days

To initiate a return, please contact our store by email at info@daviddesso.com or by phone at (516) 341-0733. All returns must be securely and properly packaged to protect the merchandise during transit and shipped using a trusted carrier with signature confirmation required upon delivery. We strongly recommend insuring your shipment for its full value. We are not responsible for packages that are lost in transit or for merchandise that is damaged due to inadequate or improper packaging.

Yes. Our diamonds are accompanied by reputable laboratory grading reports when applicable. Certification details are listed on each product page or provided upon request.

Yes. We offer both natural and lab-grown diamonds. Product descriptions clearly indicate the diamond type.

Many of our designs can be recreated or customized. Please contact us to discuss availability and timelines.

Yes. We specialize in custom and bespoke jewelry. Our team will work closely with you to bring your vision to life.

Custom and special orders typically require 15–20 business days to complete, depending on complexity.

No. All custom-made, special order, engraved, or altered items are final sale.

Yes, resizing may be available depending on the design. Please contact us prior to purchase for details.

We recommend removing jewelry before strenuous activity, avoiding exposure to chemicals, and storing pieces individually. Professional cleaning and inspections are encouraged.

Yes. Our website uses industry-standard security measures to protect your personal and payment information.

Yes. All shipments require a signature upon delivery for added security.