Yes. We offer select financing and installment payment options at checkout through approved third-party providers. Availability may vary based on eligibility.

Orders are processed quickly. If you need to make a change or cancel an order, please contact us immediately. Once an order has shipped or entered production, changes may not be possible.

Yes. All shipped orders are fully insured until delivery and require a signature upon receipt.

Most in-stock items ship within 1–2 business days, and many ship the same day. Custom-made or customized jewelry may take 15–20 business days to process before shipping.

Yes. We offer free domestic ground shipping on all U.S. orders.

Yes. You may upgrade to UPS 2nd Day Air or UPS Next Day Air at checkout for an additional charge.

International shipping is available on a case-by-case basis. Please contact us directly before placing an international order, as customs regulations and duties vary by country.

Eligible items may be returned or exchanged within 14 days of purchase, provided they are new, unworn, unaltered, and meet all return conditions outlined in our Returns & Exchanges Policy.

The following items are final sale and not eligible for return or exchange:Custom-made or special order jewelry

• Engraved, resized, or altered items
  
• Promotional or sale items
  
• Any item returned after 14 days

Please contact us directly to request a return authorization. We will provide a return label and instructions. All returns are inspected before approval.

Yes. Our diamonds are accompanied by reputable laboratory grading reports when applicable. Certification details are listed on each product page or provided upon request.

Yes. We offer both natural and lab-grown diamonds. Product descriptions clearly indicate the diamond type.

Many of our designs can be recreated or customized. Please contact us to discuss availability and timelines.

Yes. We specialize in custom and bespoke jewelry. Our team will work closely with you to bring your vision to life.

Custom and special orders typically require 15–20 business days to complete, depending on complexity.

No. All custom-made, special order, engraved, or altered items are final sale.

Yes, resizing may be available depending on the design. Please contact us prior to purchase for details.

We recommend removing jewelry before strenuous activity, avoiding exposure to chemicals, and storing pieces individually. Professional cleaning and inspections are encouraged.

Yes. Our website uses industry-standard security measures to protect your personal and payment information.

Yes. All shipments require a signature upon delivery for added security.